Belforest Water System
BWS makes rapid advancements in digital transformation – Delivering exceptional customer service and streamlining utility management
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Founded in 1973, Belforest Water System (BWS) is a non-profit corporation providing water to 5,000+ homes and businesses in the Daphne, Alabama area. Located on the eastern shoreline of Mobile Bay, Daphne has historically been a rural area but recently, it has been experiencing rapid development. In fact, the population is expected to double over the next 10 years!
Rapid growth in the Daphne, Alabama area has spurned BWS’ commitment to digital transformation to efficiently scale operations. By investing in smart technologies and a single smart water platform to manage the utility operations centrally and easily, BWS can continue to serve the community well and provide excellent customer service, while minimizing operational costs.
In just 2.5 months, GoAigua integrated all existing data sources into one secure software and analytics platform to deliver full connectivity across the utility.
- Optimizing asset performance
- Automating processes to ensure water quality
- Simplifying emergency planning
- Visualizing all service connections and potential issues
- Automating board reports
- Revolutionizing SCADA data
- Minimizing non-revenue water
You’ll hear from Amanda Selph (Business Manager, BWS) and Corley Lauderdale (Field Operations Manager, BWS) on their experience with GoAigua and how they’ve been able to drive continuous improvement in day-to-day operations and efficient utility management with GoAigua technology and support.