Belforest Water System makes rapid advancements in digital transformation

Delivering exceptional customer service and streamlining utility management

About the case study

Rapid growth in the Daphne, Alabama area has spurned Belforest Water System’s (BWS) commitment to digital transformation to efficiently scale operations

By investing in smart technologies and a single smart water platform to manage the utility operations centrally and easily, BWS can continue to serve the community well and provide excellent customer service, while minimizing operational costs.

Founded in 1973, Belforest Water System is a non-profit corporation providing water to 5,000+ homes and businesses in the Daphne, Alabama area. Located on the eastern shoreline of Mobile Bay, Daphne has historically been a rural area but recently, it has been experiencing rapid development. In fact, the population is expected to double over the next 10 years!

GoAigua solutions

In just 2.5 months, GoAigua integrated all existing data sources into one secure software and analytics platform to deliver full connectivity across the utility.

This eliminated silos of information (from SCADA, GIS, Lab Results, Billing, AMI, and more) and enabled a holistic view of processes and infrastructure in real time, which can be accessed from anywhere and from any device. Creating this single source of truth for all data and systems was key to unlocking advanced analytics and insights for BWS.

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    Benefits and results

    This partnership is helping BWS meet the needs of a growing community, and setting them up for long-term success on their digital transformation journey.

    • Optimizing asset performance
    • Automating processes to ensure water quality
    • Simplifying emergency planning
    • Visualizing all service connections and potential issues
    • Automating board reports
    • Revolutionizing SCADA data
    • Minimizing non-revenue water

    “GoAigua took our list of needs and quickly, efficiently made a plan to address them and answered each item in turn; providing remarkable results in weeks.”

    Amanda Selph, Business Manager at BWS
    You may also be interested in
    AWWA WEBINAR, PRESENTED BY GOAIGUA: Smart Water – Simplified. Putting Digital Transformation in Reach for Utilities of All Sizes

    You’ll hear from Amanda Selph (Business Manager, BWS) and Corley Lauderdale (Field Operations Manager, BWS) on their experience with GoAigua and how they’ve been able to drive continuous improvement in day-to-day operations and efficient utility management with GoAigua technology and support.

    Talk to our experts

    We support water sector organizations in their digital transformation process. Send us a message with your details and one of our specialists will contact you with personalized advice.

    We will help you analyze your digital transformation needs and find the right fit for your company.

    Talk to our experts

    We support water sector organizations in their digital transformation process. Send us a message with your details and one of our specialists will contact you with personalized advice.

    We will help you analyze your digital transformation needs and find the right fit for your company.

      I accept the *privacy policy

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